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  1. Neopets
  2. Tech/ In-Game Issues

Tech/ In-Game Issues

Bugs

  • Bugs - Customisation won't load
  • How do I clear my browser's cache?
  • I (received / sent) an item (from / to) another user but it didn't show up!
  • What browsers does Neopets.com support?
  • What is a cache and why should I clear it?
  • What is the best way to submit a bug ticket?

Games

  • I got a message that my score is being reviewed. What does this mean?
  • I got the same score as before, yet I received fewer Neopoints. What happened?
  • Why is there a limit to how many games I can play per day?

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