If you have five accounts already associated with an email address, you will not be able to link any further accounts to that specific email address. Even if you deactivate the accounts, they will still be associated with the email address. This is a precautionary measure to prevent cheaters and account botters from creating multiple accounts.

If you would like to access one or more of the accounts on the address, please create a ticket for each account you'd like assistance with.

If you do not remember the usernames associated with this email address, please reply with your birthday to confirm that you are the owner of the accounts. We will then be able to email you a list of usernames. Please note, however, that if you do not have access to the email address then we will not be able to assist you with username recovery.

If you'd like to create a new account, you will need to use a different email address. Thank you for your understanding and patience!