How do I log in with 2-Factor Authentication?

After enabling 2FA for your Neopets account, you will be prompted to verify your authorization after entering your Neopets password upon every login attempt thereafter.

To authorize log-in using your authenticator app:

1. Enter your username and password at login, and you will be prompted to authorize with 2FA.
2. Open your authenticator app used to enable 2FA.
3. Enter the 6-digit security code that has been generated by your app.
4. If your verification is successful, you will proceed to your Neopets account as normal!
   (Note: Time-based security codes will re-generate periodically. If your attempt fails, ensure that you have entered the most recent code.)

To authorize log-in using an emergency backup code:

1. Enter your username and password at login, and you will be prompted to authorize with 2FA.
2. Click Use Emergency Backup Code at the bottom of the popup.
3. Enter one of your 8-digit emergency backup codes.
4. If your verification is successful, you will be given a notice that 2FA has been disabled on your account.
5. You may choose to re-enable 2FA at this time, following the normal enabling steps, or you may proceed to your Neopets account. (Note: If you Do Not choose to re-enable 2FA, it will remain disabled until you enable it from the preferences page.)