My UC pet was converted, but I didn’t receive an NC item or received the wrong one?

  • If you had a UC Faerie Kougra during the time of conversion, the pet should now be a converted Faerie Kougra with a 'Nostalgic Faerie Kougra' NC item automatically applied to them that has a similar appearance to the old artwork. You can check to see if the item is equipped to your pet or granted to your account by visiting the Styling Chamber and selecting the specific pet.
  • If this is not the case and your pet is missing a replacement item or was granted the wrong type of item that does not match the previous UC version, please contact customer support to investigate further.