You should report messages that:
- Personally attack or target another player
- Include hate speech, slurs, or discrimination
- Encourage cheating, scams or mention offsite trading websites
- Profanity
- Intimidate, threaten, or repeatedly provoke others
- Shares personal information such as real name, social media usernames, screenshots of private messages (on Neopets) which can identify you etc
Don’t report someone just because you don’t agree with them or think they were a bit rude — only report if they’re actually breaking the rules.