Friendly Reminder - A casual message sent via Neomail to gently remind a player of the site rules. This is not recorded in the player’s account history.
Warning - An official Neomail alerting the player of the specific rule they violated. This is recorded in the player’s account history and may impact future disciplinary decisions.
Temporary Silence - A warning message accompanied by a temporary restriction from using site communication features (like Neoboards and Neomail). This is logged in the account’s records and considered when evaluating future behavior.
Permanent Silence - A warning message accompanied by a permanent restriction from using all communication tools on the site. This is recorded and taken into account for any future actions.
Suspension - A temporary ban that prevents the player from logging in or accessing their Neopets account for a set period of time. This is logged in the account history.
Freeze - A permanent account ban that locks the player out of their Neopets account entirely. The only exception is when freezing is done to protect the account. This is the most serious action and is not reversible in most cases.