Petpets are disqualified from winning the PPL if:
- Their Neopet had no owner at the time of the grant
- Their Neopet’s owner’s account was frozen at the time of the grant
- The Petpet has no name
- The Petpet was zapped by the Petpet Lab Ray
If you believe you may have been skipped in the grant, submit a ticket so we can take a closer look!