Click here (http://www.neopets.com/coppa/consentform.phtml) to view the consent form. In order for children under 13 to get the most out of Neopets, including the ability to send and receive messages to communicate with other users, a consent form must be completed, signed by the parent, and returned to us. Please complete the form, scan it, and email it to support@neopets.com.
Or to attach a file to your ticket, please scan the completed document and save the picture to your computer.