Skip to main content
Logo

Create a ticket

  1. Neopets
  2. Account/ Login Issues
  3. Account Inquiries

I closed my account. Can I get a refund?

July 19, 2023 13:00

Neocash is non-refundable. However, if you wish to reactivate your account, we will be happy to do so! Please create a ticket below and we'll look into it for you. Your Neocash and items will still be in the account.

Articles in this section

  • Can I earn Neopoints or play games on my side accounts?
  • Can I purchase Neocash from another user? Can I sell Neocash to another user?
  • Can I send Neocash as a gift?
  • Can I transfer my Neocash to a different account that I own?
  • Can I transfer Neopoints to my side account?
  • Can I use Neocash to buy gifts for my friends?
  • How can I tell the difference between an official warning and a friendly reminder from TNT?
  • I closed my account. Can I get a refund?
  • I've maxed out how much NP I can have on my main account.  What happens when I try to deposit past the max bank balance?  What can I do?
  • If I am unable to log into my account, how will I view and respond to my ticket?
See more
Logo
© 2026 World of Neopia, Inc. All Rights Reserved.
About Us
  • Company
  • Team
  • News
Support
  • Privacy Policy
  • Membership
  • Terms and Conditions
© Neopets. Theme by Lotus Themes
Powered by Zendesk