Follow these steps:
- Click the Create a Ticket button or visit the ticket submission form here:
https://classic.support.neopets.com/hc/en-us/requests/new - Fill out the form with the details of your inquiry, including any relevant information that may help our Customer Support team assist you.
- Submit your ticket.
- You will receive an email verification to your email address.
- Once your email has been verified, your ticket will be submitted to our Customer Support team. You will receive a confirmation email with your ticket reference number and the information you entered in the form, confirming that we have received your request.
- Future updates and replies regarding your ticket will be sent to your email address. Please monitor your inbox and spam/junk folder for responses from our team.
That's it! No separate Zendesk account creation is required before submitting your ticket anymore. Our Customer Support team will communicate with you via email regarding your ticket request.