Skip to main content
Logo

You must sign in or sign up for a Zendesk account to submit a ticket request.

⚠️ This is NOT Neopass or Neopets. Please do NOT use your Neopets or Neopass credentials to log in.

  1. Neopets
  2. Membership/ NeoCash
  3. NC Gift Boxes

NC Gift Boxes

  • What is an NC Gift Box?
  • How can I get NC Gift Boxes?
  • How do I use NC Gift Boxes to gift Neocash items?
  • Can I PIN protect the use of NC Gift Boxes in my account?
  • How will I know if I have received a Neocash item gift from another Neopets user?
  • How do I open an NC Gift Box once it's in my Neocash Item Gift Log? What can I do once the gift is opened?
  • I was notified that I had received a Neocash item gift, but when I went to my Item Transfer Log, it was not there. What happened?
  • Will NC Gift Boxes appear in my NC Mall Album? What about Neocash items sent as gifts?
  • Where will I be able to find my NC Gift Boxes after I have redeemed a Neocash Card?
  • Can I give away my NC Gift Boxes or can somebody send me theirs?
  • Do NC Gift Boxes expire?
  • Do NC Gift Boxes cost money?
  • Can I use NC Gift Boxes to send Neocash items to users who don't have access to the NC Mall?
  • I received a Neocash item gift from another user, but I can't read the instructions in the Item Transfer Log. Can you help?
  • May I use NC Gift Boxes to trade Neocash items for Neopoint items, Neopoints, or Neocash?
  • Will my account get frozen if I trade a Neocash item for anything other than another Neocash item?
Logo
© 2023 World of Neopia, Inc. All Rights Reserved.
About Us
  • Company
  • Team
  • News
Support
  • Privacy Policy
  • Membership
  • Terms and Conditions
  • My Support Tickets
© Neopets. Theme by Lotus Themes
Powered by Zendesk