I purchased Neocash, but my Neocash Balance has not been updated.

Usually, your credit card or PayPal transaction will be completed instantly. However, there may be one or more verification issues that could be causing a delay. Please be patient and do not submit another purchase request, or you may end up buying twice the amount you initially intended.

If a few days have passed and your balance still has not updated, please submit a NC Mall ticket here.