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  1. Neopets
  2. Membership/ NeoCash
  3. Purchasing Neocash

Purchasing Neocash

  • Can I return my Neocash for a refund?
  • Can I use my Visa or MasterCard gift or prepaid card to purchase Neocash?
  • Does my Neocash expire?
  • How can I buy Neocash?
  • How is the VAT amount calculated on my purchase?
  • How much does Neocash cost?
  • How will I know if I'm being charged VAT?
  • I purchased Neocash, but my Neocash Balance has not been updated.
  • Is it safe for me to buy Neocash online?
  • I've never been charged VAT on Neocash purchases that I've made with my PayPal account. Why am I being charged VAT now?
  • What is PayPal?
  • My child stole my credit card. How can I get a refund?
  • What is VAT?
  • What payment methods do you accept?
  • What VAT/GST rate is being applied to my Neocash purchase?
  • Why am I being charged VAT on my Neocash purchase?
  • Why can't Neocash be free?
  • Why did my Order Total increase from the time I started the Buy Neocash process to when I selected an UltimatePay payment option?
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