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  2. Account/ Login Issues
  3. Frozen Account

Why was I frozen for no reason?

September 28, 2024 19:11

Contrary to what rumours might suggest, the Moderation Team never freezes accounts without a valid reason and evidence. Every freeze is thoroughly investigated before any action is taken. Rest assured, we look into all the details carefully.

Articles in this section

  • Can I be frozen for malicious reports?
  • Can I get frozen for using a program that I downloaded from a third-party site since it helps me play better?
  • Can I pay to have my account unfrozen?
  • Can we petition to have accounts unfrozen?
  • Do you use AI/Bots to freeze accounts?
  • How do I appeal a Frozen account?
  • How long are accounts frozen for?
  • How many reports does it take to get an account frozen?
  • I am quitting Neopets/haven’t played in a long time. Can I give all of my items, points, and/or pets to friends?
  • I bought in-game items offsite and was Frozen. What can I do now?
See more
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