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  1. Neopets
  2. Membership/ NeoCash
  3. Neocash Items

I don’t want the Neocash item I purchased. Can I return it?

June 17, 2025 19:01

No, there are no refunds on Neocash items once they are purchased, so please be sure you want the item. We allow you to try on every Neocash Item before purchase, so please take advantage of this to preview all items.

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  • What Neocash items can I buy, and where?
  • Do the Neocash items I buy last forever?
  • Does time elapse on my items that are not currently being used?
  • Why can’t I find the item that I saw in the NC Mall a week ago?
  • How can I use items I purchased from the NC Mall?
  • Where can I see the items I purchased from the NC Mall?
  • Can I give Neocash items as gifts?
  • I don’t want the Neocash item I purchased. Can I return it?
  • I purchased an item by mistake. Can I return it?
See more
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