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  3. Premium Subscription Information

Premium Subscription Information

  • If my Neopets account is frozen, will I still be charged?
  • If I don't cancel my subscription, will I be charged automatically?
  • How often will I be billed?
  • How do I cancel my subscription?
  • How can I change or update my billing information?
  • Can I pay for my Premium subscription with Neocash?
  • Can I purchase Premium on my side accounts?
  • I cancelled my Premium plan, but it’s still active. Will I be charged again once it ends?
  • I upgraded my Premium plan but then cancelled. What happens now?
  • Can I cancel my plan after a sale or upgraded plan goes live?
  • What if I want to switch plans or take advantage of a sale, but already cancelled my current plan?
  • What should I do if I receive a Premium Monthly Goodie Bag on my side account?
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